Overcoming Employee Objections
“I don’t want to upset the drivers with ‘Big Brother.”
- Tracking company vehicles is not about distrusting your drivers; it’s a means of controlling costs, improving customer service, business efficiencies, driving standards and revenue for the company.
- If drivers are still pushing back after it’s presented like this, there’s a reason. Every other business has metrics for their employees to hit, so why should a mobile workforce be any different?
“We know where our guys are and where they’re going.”
- If you’re in the service industry, it’s about improving ETAs for your customers, getting the drivers to job sites faster and have a permanent time-stamped record of vehicle time at every job site to validate invoices.
- If you don’t know what’s causing your high fuel costs, tracking your company vehicles will reveal the answer to you whether it’s because of unnecessary kilometres driven, wasted trips, long idle times, etc.
Note: The best way to see this is by piloting a solution to receive benchmarks of how your fleet is performing.
Reward your drivers for good performance
- Our fleet management technology stores road data and operational information, so fleet managers can track fleet information and maintain accurate records.
- Instead of drivers seeing this as an invasion of privacy, they should understand that it is used to recognize safe driving behaviour, provide employee incentives, and improve recognition programs.